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Frequently Asked Questions
ORDER & DELIVERY
How long does delivery take?
Delivery usually takes 3–12 business days. Once your AMO DRIP order is on the way, you’ll receive a tracking number by email so you can follow it all the way.
How long does it take before my order is shipped?
AMO personally prepares and packs your order, and it is usually shipped within 1–3 business days.
How do I track my order?
As soon as your order is shipped, AMO DRIP sends your tracking number by email. You can also follow your package anytime through Track Your Order on our website.
Can I change or cancel my order?
Contact us as quickly as possible. If AMO has not started processing or packing your order yet, we’ll do our best to help.
PRODUCTS & RETURNS
Can I return my order?
Yes. AMO DRIP offers 14-day returns in accordance with our return policy. The item must be returned in the same condition in which you received it.
What if my item arrives damaged or incorrect?
Contact AMO DRIP as soon as possible with your order number and clear photos of the issue. We’ll review it and help you find the best solution.
When will I receive my refund?
Once AMO DRIP receives and checks the returned item, your refund will be processed back to your original payment method. Processing times can vary depending on your bank or payment provider.